Terms of service

Terms of Service

Welcome to Femenza. By accessing our website or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1️⃣ General Conditions

By using this website, you confirm that:

  • You are at least the age of majority in your country or state of residence
  • You agree to comply with all applicable laws and regulations

We reserve the right to refuse service to anyone for any reason at any time.

2️⃣ Products & Services

  • All products displayed on Femenza are subject to availability
  • We make every effort to display product images and descriptions accurately
  • Minor variations in color, fabric texture, or design may occur due to screen settings or manufacturing batches and do not qualify as defects

All product information is provided for general guidance only.

3️⃣ Pricing & Payments

  • Prices listed on our website are subject to change without notice
  • Payments are processed securely through trusted third-party payment gateways such as PayPal
  • We do not store or process payment card details on our servers

An order is considered confirmed only after successful payment.

4️⃣ Order Processing & Shipping

  • Orders are processed within the timeframe mentioned on our Shipping Information page
  • Delivery times are estimates and may vary due to carrier delays, customs processing, or external factors beyond our control
  • Femenza is not responsible for delays caused by incorrect shipping information provided by the customer.
    Tracking details will be shared once the order is dispatched.

5️⃣ Returns, Refunds & Cancellations

All returns, refunds, and replacements are governed by our Returns & Refund Policy, which forms an integral part of these Terms.

By placing an order, you agree to our hygiene policy and eligibility conditions outlined on that page.

6️⃣ Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Images
  • Logos
  • Graphics
  • Design elements

is the property of Femenza and may not be copied, reproduced, or used without prior written permission.

7️⃣ User Conduct

You agree not to:

  • Use our website for unlawful purposes
  • Provide false or misleading information
  • Attempt to interfere with website security or functionality
  • Abuse or misuse our customer support or dispute systems

Violation of these terms may result in account restriction or order cancellation.

8️⃣ Limitation of Liability

Femenza shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Delays or failures beyond our reasonable control
  • Misuse of products after delivery

Use of our products is at your own discretion and responsibility.

9️⃣ Governing Law

These Terms of Service shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.

🔄 Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being posted on this page.

Continued use of the website constitutes acceptance of any updates.

📩 Contact Information

For questions regarding these Terms, please contact us:

📧 support@femenza.net

🕒 Monday – Saturday, 10:00 AM – 6:00 PM (IST)